Store policies

Template notice: these are starting-point texts that Razorpay also expects to see on a live shop. Replace every [BRACKETED] item with your real details, and have them reviewed for your business before launch.

Shipping policy

We ship across India. Orders are dispatched within [2–3] business days of payment confirmation and usually arrive within [4–7] business days depending on your PIN code. Shipping is free on orders above the amount shown at checkout; otherwise a flat fee applies. You will receive an email with tracking details once your order ships.

Returns, exchanges & refunds

Unused items in original packaging can be returned or exchanged within [14] days of delivery. For hygiene reasons, [innerwear/socks must be unopened and sealed]. To start a return, email [your email] with your order number. Approved refunds are returned to the original payment method within [5–7] working days of us receiving the item. Orders cancelled before dispatch are refunded in full.

Privacy policy

We collect your name, email, phone number and delivery address only to process and deliver your orders and to contact you about them. Payments are handled by Razorpay; we never see or store your card, UPI or bank details. If you join our newsletter we store your email address and you can unsubscribe at any time. We do not sell your personal data. To access or delete your data, write to [your email].

Terms & conditions

By placing an order you confirm the details you give are accurate. Prices are in Indian Rupees and inclusive of applicable taxes unless stated. We may cancel an order if an item is out of stock or a pricing error occurs, in which case you will be refunded in full. These terms are governed by the laws of India. Legal entity: [Business name, address, GSTIN if applicable].

Contact us

Email: [your email]
Phone: [your number]
Address: [your registered business address]